Privacy Policy

This Privacy Policy explains how Associates in Dentistry LLP ("we," "us") collects and uses information through this website. It covers the website only. Information in your dental records is covered by our Notice of Privacy Practices, described below.

Information You Give Us

When you request an appointment or send us a message, we collect what you enter in the form. Depending on the form, that can include:

• Your name, phone number and email address

• The office you prefer and, if you choose one, a preferred doctor

• The service or reason for your visit

• The days and times that work for you

• Anything you write in the message field

When you send a form, we also record how you found our site, such as the search engine, website or ad that brought you here and the first page you visited, so we can tell which of our marketing is working. Your browser keeps this for up to 90 days.

Please don't include detailed health information in a website form. If you have a dental concern you'd like to discuss, call your office directly.

Information Collected Automatically

Like most websites, ours collects basic technical information when you visit. This can include your IP address, browser and device type, the pages you view and how you arrived at the site. Our website host, Google Analytics and advertising platforms such as Google and Meta collect this through cookies, pixels and similar technologies. We use it to keep the site working, understand which pages are useful and measure our advertising.

You can block or delete cookies in your browser settings, opt out of Google Analytics with Google's opt-out browser add-on, and manage ad preferences in your Google and Meta account settings. The site will still work, though some features may not.

How We Use Your Information

We use the information you give us to:

• Respond to your request and schedule your appointment

• Contact you by phone, email or text about your request

• Answer questions you send us

• Improve our website and services

• Meet our legal obligations

We do not sell your personal information, and we do not share what you enter in our forms with advertising platforms.

Text Messages

We only send text messages to people who agree to receive them. If you give us your mobile number and opt in, we may text you about your appointment request and upcoming visits. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Mobile numbers and text consent are never shared with third parties for their marketing.

Who We Share Information With

We share information only with service providers who help us run the website and respond to you, such as our website host, our patient communication and scheduling software and our analytics and advertising providers. They may use it only to provide services to us. We may also share information when the law requires it, to protect the rights and safety of our patients and staff, or as part of a sale or transfer of the practice.

Third-Party Content

Our site includes videos hosted on YouTube and links to outside sites such as Google reviews and maps. Those services may collect information under their own privacy policies. We don't control them.

Your Dental Records

Once you become a patient, the health information in your dental records is protected under HIPAA. How we use and protect that information, and the rights you have, are explained in our Notice of Privacy Practices

How We Protect Information

We use reasonable safeguards to protect the information you send us. No website or internet transmission is completely secure, so we can't guarantee absolute security.

How Long We Keep Information

We keep form submissions as long as needed to respond to you and for our normal business records, then delete them. Patient records are kept as required by Illinois law.

Children

This website is not directed to children under 13, and we don't knowingly collect their information online. A parent or guardian should request appointments for a child.

Changes to This Policy

We may update this policy. When we do, we'll change the effective date at the top of this page.

Contact Us

Questions about this policy or your information can go to Danielle Hotkevich, Business Administrator and Privacy Official, at dhotkevich@associatesindentistry.com or 309-697-5680, or by mail to Associates in Dentistry, 1518 W Garfield Ave, Bartonville, IL 61607.